Frequently Asked Questions

In store we accept your payments in cash, Maestro (EC), VISA, MasterCard, Diners, American Express, JCP and V-Pay. Contactless paying is available and includes Google Pay and Apple Pay.

We are offering multiple ways to pay in our shop like advanced payment via bank transfer, PayPal, VISA, MasterCard, American Express, SEPA payment, "Klarna Pay Later". We also offer EPS for shipping to Austria, iDEAL for shipping to the Netherlands and Przelewy24 for shipping to Poland. It is also possible to redeem a DAEBAK online voucher.

A pre-order with POB in transit can sometimes take longer than expected. This is because they are often produced just before the official release and sometimes delays can occur. Manufacturers and suppliers must ensure that products are produced in sufficient quantity and quality to meet demand. This can lead to bottlenecks in production and result in the release date not being met. Therefore, pre-orders with POB in transit can sometimes take 1-2 weeks longer than expected. It is important to be patient and understand that these delays are part of the process and are not always avoidable.