• Dear customers! Our retail shop will be closed from 16.12.2020 until further notice!
    Orders from the online shop will be processed as usual and shipped promptly.
  • From now on we also ship to the Netherlands and Poland!
Delivered from Germany
lovingly and safely packed
2021 HANTEO Family Member No.: HF0049DBK001

Frequently asked questions


How can I redeem a voucher?

In the last step of the order “Payment & Shipping” you have the option to “Enter voucher code”. You can enter your voucher now and proceed with the pink arrow. If you don’t click on the button the voucher will not be redeem and the amount will not be deducted from your final amount.

Can I redeem my online voucher in your store?

Unfortunately, this is not possible because the online voucher is restricted for online purposes only! For the store we offer a separate voucher which can only be redeemed in the store.

Answer not found?

Use our contact form to ask us your question

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